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Help & FAQ

1. How do I Track my Order?

Order tracking is available -- please reach out us for assistance.

2. What COVID-19 precautions are being taken in store?

All Avenue Beauty staff are vaccinated will observe government recommended precautions including wearing masks and disinfecting surfaces.

3. Do you offer Loyalty Program?

Yes, stay tuned.

4. How do I Return my purchase?

We accept unopened returns within 5 days of purchase.  We will replace items found to have a defect.

5. How do I contact customer service?

The best way to reach us is via Line, @Avenue.BeautyTH.

6. Is Same Day Delivery from stores available?

Yes, additional charges may apply.

7.   How much does shipping cost?

Standard shipping is available at 50 Baht per order.

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